India’s technology giant continue investments in clients, capabilities and people
Advancements in AI are reshaping client priorities and creating new opportunities for Wipro Ltd (NYSE: WIT, BSE: 507685, NSE: WIPRO) to partner more deeply to deliver value‑driven outcomes, Srini Pallia, CEO and Managing Director, said on 16 April.
“To strengthen our position in an AI‑first world, we are pivoting to a services‑as‑a‑software model through the AI Native Business & Platforms unit. Our strategic deal with the Olam Group further reflects the decisive investments we are making to capture opportunities at scale,” said Pallia as Wipro announced financial results under International Financial Reporting Standards (IFRS) for the quarter and year ended 31 March 2026.
Wipro also listed deals across industries secured in the fourth quarter. Key highlights include:
A leading US-based health insurance provider has extended its contract with Wipro to support large-scale IT modernization. To help the client address rising medical costs, and provide improved member experience, Wipro will leverage its consulting-led approach and domain expertise to streamline the client’s vendor ecosystem and identify targeted AI-enabled levers across IT operations, contact centres, and core healthcare platforms. Wipro will deploy its Wipro IntelligenceTM platforms like WEGA to enable automation and intelligent execution across IT services and WINGS to drive predictive insights and performance intelligence. The engagement is expected to deliver significant productivity gains, sustained cost optimization, and improved delivery quality and scalability.
A global technology leader has renewed its relationship with Wipro to transform the IT infrastructure and Digital Workplace Services for one of its acquired companies. Through a long-term managed services engagement, Wipro will transfer responsibilities from several suppliers to a unified delivery model and integrate the client’s IT infrastructure. The engagement will leverage intelligent automation and AI-enabled capabilities to boost engineer productivity and simplify support request management. This transformation will enable the client to adopt a cost-effective integrated operating model, greatly improving employee experience and service reliability.
A leading global medtech company has selected Wipro to transform its Post Market Surveillance (PMS) process into a more efficient and intelligent operation. Since this is highly regulated market, Wipro will initially stabilize the client’s PMS and quality landscape and then, through a consulting-led and AI-powered engagement, transform the ecosystem into a more efficient and scalable process. By deploying an AI-enabled solution to streamline the intake and prioritization of health authority reporting, the engagement will deliver sustained cost efficiencies, strengthen compliance and business continuity for the client, while scaling a foundation for modernized post-approval operations.
A global manufacturer has signed a multi-year extension and expansion of its strategic engagement with Wipro. This renewed contract across the CIO organization will leverage Wipro Intelligence™ to embed AI‑led automation and advanced capabilities that enhance end‑to‑end visibility, resilience, and operational efficiency in a transformed delivery model. The deal also includes a new strategic advisory service and a shared‑benefits model. This extension reflects the strength of the partnership and the collaborative working model built over the engagement.
TruStage, a leading North American financial services provider has engaged Wipro for a multi‑year transformation of its retirement services business, bringing together operations and technology into a single, outcome‑driven model. Through a consulting‑led, domain‑centric approach, Wipro is modernizing and re‑engineering business operations & underlying technology to improve speed, quality, and scalability. Powered by Wipro Intelligence™, the program embeds AI across workflows to drive straight‑through processing, real‑time insights, and proactive decision‑making significantly lowering cost‑to‑serve. The integrated cloud-native ops‑and‑IT model is designed to enhance customer and sponsor experiences, improve transparency, and enable a more agile, digitally enabled retirement services ecosystem.
ABB Group, a global leader in electrification and automation has signed a multi-year renewal to modernize its digital workplace and accelerate its shift to an AI-led service model. Wipro will deliver agentic AI-powered workplace services across service desk, employee services, and supply chain operations. The program will introduce an AI-first, self-resolving service desk featuring smart causal analysis, multilingual voice and chat translation, and forecasting for proactive device management. These capabilities will streamline and elevate user experience. They will also drive measurable productivity improvements and support the client’s sustainability goals through efficient and responsible device management.
A major European health technology organization has renewed its engagement with Wipro to provide managed services, modernize its operating model as well as strengthen regulatory oversight and governance. Wipro will redesign core processes and align workflows across business units to improve efficiency, compliance, and consistency. AI‑enabled process optimization will be embedded to streamline operations while maintaining service quality. The engagement will help the client reduce costs, consolidate complaint handling, and deliver more predictable, high‑performing outcomes, reinforcing Wipro’s position as a trusted long‑term partner.
A major US retailer has chosen Wipro to modernize its store associate experience and execution model across a large, distributed store network, with the goal of improving productivity, consistency, and speed of operations. Through a consulting-led transformation program, Wipro is defining a clear operating model for store teams and enhancing day-to-day execution by providing associates with real time access to operational data through a mobile app, while establishing a scalable framework for data driven and AI-enabled store intelligence. This engagement will improve execution quality and compliance, enhance associate effectiveness on the floor, and create a strong foundation for AI-led capabilities that drive incremental sales uplift and improved customer experience.
A US-based health insurer has selected Wipro to modernize its member enrollment, billing, and claims operations by adopting a next-generation business process platform. Wipro will deploy its PayerAI solution, part of Wipro Intelligence™, to support end-to-end enrollment, billing, and claims operations across its Medicare Advantage line of business. The solution combines Payer in a Box for enrollment and billing with Cognitive Claims for intelligent claims processing, enabling AI-driven automation, improved accuracy, higher system uptime, and superior processing quality. This transformation will enhance operational efficiency and scalability, reduce complexity, strengthen compliance, and significantly improve the member experience.
A leading energy trading company in the UK has selected Capco, a Wipro company, to establish a Capability as a Service (CaaS) model within its Energy Trading business. Drawing on its proven CaaS track record and deep transformation expertise, Capco will provide a flexible, high quality delivery capability with rapid access to specialist skills. The engagement includes transitioning critical delivery resources to Capco to ensure delivery continuity while supporting the client’s cost reduction objectives.
A leading global financial services organization has engaged Capco, a Wipro company, to support the rollout of a coordinated, enterprise-wide AI strategy. Capco will provide strategic advisory and establish AI commercialization capabilities, embed Responsible AI practices, and drive adoption of internal AI tooling to help move the organization from isolated initiatives to scaled, practical use of AI. This will help the client accelerate AI adoption, improve returns on AI investments, and boost overall workforce productivity.
A prominent Southeast Asian manufacturer has selected Wipro to establish a Global Capability Center (GCC) focused on asset operations, enabling remote maintenance, monitoring, and technical support across its plants. Leveraging its deep expertise in energy value chain, Wipro will work with the client to define the GCC operating model, assess process readiness, and shape an enterprise AI roadmap aligned to asset intensive operations. Wipro will also identify AI interventions to demonstrate measurable business value across use cases such as predictive monitoring, maintenance planning, and proactive technical alerting. Wipro will help the client accelerate GCC maturity while embedding AI-enabled capabilities that enhance asset reliability, optimize turnaround cycles, reduce costs, and streamline plant-level and enterprise-wide operations at scale.
Results for the Quarter ended March 31, 2026:
Gross revenue at Rs.242.4 billion ($2,583 million), an increase of 2.9% QoQ and 7.7% YoY.
Total bookings were at US$3,455 million, up by 3.2% QoQ in constant currency2. Large deal bookings4 was at US$1,440 million, increase of 65.1% QoQ in constant currency.
IT services operating margin for Q4’26 was at 17.3%, decrease of 0.3% QoQ and 0.2% YoY.
Net income for the quarter was at Rs.35.0 billion (US$373.2 million1), an increase of 12.3% QoQ and decrease of 1.9% YoY.
Earnings per share for the quarter at Rs.3.34 (US$0.041), an increase of 12.1% QoQ and a decrease of 2.1% YoY.
Adjusted for impact of labour code changes, Net Income for the quarter was Rs.34.9 billion (US$371.5 million), an increase of 3.7% QoQ and EPS for the quarter was Rs.3.33 (US$0.041), increase of 3.7 % QoQ.
Operating cash flows of Rs.31.7 billion (US$338.2 million1), decrease of 15.3% YoY and at 90.1% of Net Income for the quarter.
Voluntary attrition was at 13.8% on a trailing 12-month basis.
Results for the Year ended 31 March 2026:
Gross revenue reached Rs.926.2 billion (US$9.9 billion1), an increase of 4.0% YoY.
IT services segment revenue was at US$10,478.1 million, a decrease of 0.3% YoY.
Large deal bookings were at US$7.8 billion, up by 45.4% YoY. Total bookings were at US$16.4 billion, increase of 14.0% YoY.
IT services operating margin for the year was at 17.2%, up by 0.2% YoY.
Net income for the year was at Rs.132.0 billion (US$1,406.5 million), an increase of 0.5% YoY.
Earnings per share for the year was at Rs>12.6 (US$0.131), an increase of 0.3% YoY.
Adjusted for impact of labour code changes6, Net Income for the year was Rs 134.3 billion ($1430.8 million1), an increase of 2.2% YoY and EPS for the year was Rs 12.8 ($0.141), increase of 2.1 % YoY.
Operating cash flows of Rs 149.3 billion ($1,591.3 million1), decrease of 11.9% YoY and at 112.6% of Net Income for the year.
Outlook for the Quarter ending June 30, 2026
Wipro expect revenue from our IT Services business segment to be in the range of US$2,597 million to US$2,651 million. This translates to sequential guidance of (-)2.0% to 0% in constant currency terms.
Aparna Iyer, Chief Financial Officer, said, “We have continued to invest in our clients, capabilities and people and maintained our margins in narrow band. Our cash conversion continues to remain strong with operating cash flows at 112.6% of net income for FY’26. During the year we have returned substantial portion of our cash generated to shareholders in the form of dividend. Additionally, in our recently concluded board meeting, the Board of Directors announced buyback of Rs.15,000 crore at a price of Rs.250, subject to shareholder approval.” Fiinews.com
