Fiinews

Enterprises under pressure for returns from AI investments Movate, a global leader in digital technology and customer experience (CX) services from Plano, Texas, says its strategic partnership with Kahuna Labs, a pioneer in AI-driven support engineering of Bengaluru, will deliver the next generation of technical support solutions that combine deep AI with expert services to guarantee outcomes—not experimentation. As enterprises accelerate AI adoption across customer support and frontline operations, many are discovering that the economic impact of AI implementations remains uncertain—particularly for complex technical cases where resolution speed, diagnostic quality, and consistency matter most. Movate and Kahuna Labs are changing...