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Tech: Zurich launches GCC in Hyderabad

Fiinews by Fiinews
April 28, 2026
in Technology
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Zurich Insurance

Amit Kalra joins Zurich Insurance Group as Head of Zurich Capability Centers

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Kalra appointed to oversee global locations

Zurich Insurance Group (Zurich) has launched a new Global Capability Centre in Hyderabad, reinforcing its focus on advancing technology and AI capabilities to transform insurance.

Zurich has also appointed Amit Kalra as Head of Zurich Capability Centres, effective 1 July 2026. Based in India, he will shape the Group’s Capability Centre strategy and oversee all locations globally. He will also lead the establishment and expansion of the Hyderabad centre, supporting Zurich’s broader technology and AI ambitions. Kalra brings extensive experience in building and leading global capability centers as strategic enablers for complex, international organizations.

Cara Morton, CEO Zurich Global Businesses & Operations, said on 28 April, “India is a key talent market for Zurich, and Hyderabad stands out for its depth of engineering expertise and innovation. This centre reflects a shift in how we build for the future, strengthening our global technology and AI capabilities while giving highly skilled professionals the opportunity to work on solutions that make a real impact for our customers around the world.”

The Hyderabad centre will act as a strategic extension of Zurich’s global operating model, with end–to–end ownership across engineering, data and core business operations. From day one, the centre will embed AI–enabled ways of working into how solutions are designed, delivered and scaled across the Group. Designed as a purpose-built environment, the centre allows Zurich to build modern, technology and AI–led capabilities without legacy constraints.

As the centre grows, Zurich will recruit specialists across cloud and platform engineering, data and AI, application development, cybersecurity and quality engineering. Teams will be responsible for the full lifecycle of their solutions – from design, to build, to execution – and will contribute directly to global platforms and solutions. Fiinews.com

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