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Technology: Kovai.co acquires Floik to strengthen AI capacity

Fiinews by Fiinews
November 14, 2024
in Technology
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Kumar anticipate 35% y-o-y revenue increase in knowledge management category

London-based Kovai.co, a premier enterprise software and B2B SaaS company providing revenue growth solutions, has acquired Floik, a Bengaluru-based SaaS company to strengthen the capabilities of its AI-powered knowledge management software, Document360.

Floik’s interactive demos, videos, and guides will be integrated to expand Document360’s industry-leading knowledge base features, ultimately benefiting its 2,500+ global customers.

Floik, an Elevation Capital-backed platform developed over two years, enables companies to create interactive product demos and guides. These tools guide users seamlessly through software features, enhancing user adoption and experience. Floik has gained significant traction in the SaaS industry, serving over 8,000 users globally.

With this acquisition, Kovai.co aims to further elevate its knowledge management offerings by integrating Floik’s interactive demo and guide capabilities directly into its Document360 platform, underscoring its commitment to innovation and customer success.

“Integrating Floik’s capabilities into Document360 aligns perfectly with our vision of creating a robust knowledge management solution that goes beyond traditional documentation,” said Saravana Kumar, CEO of Kovai.co.

“Floik’s interactive tools will allow our users to deliver a more engaging and impactful experience, empowering end-users to truly understand and leverage our software’s capabilities. We also anticipate a 35% year-over-year revenue increase in our knowledge management category,” he said on 13 Nov.

“We are excited to accelerate Floik’s mission to democratise knowledge management and software adoption by joining hands with Kovai.co,” said Vartika Bansal, Founder and CEO of Floik.

To ensure continuity in product development and customer support, six dedicated Floik staff, who were instrumental in its development, have joined Kovai.co.

The team, led by Floik CTO Vidyasankar Krishnamurthy, will continue to enhance the product’s functionality and support its deployment across Document360’s extensive global customer base.

Based out of London and Coimbatore, Kovai.co is a technology partner of choice for many of the world’s leading enterprises to manage and monitor their Microsoft BizTalk and Azure Serverless environments. Kovai.co’s product team consists of thinkers and innovators who are re-defining the way robust Enterprise Software and SaaS products are built.

Headquartered in Bengaluru, Floik has established itself as a valuable tool for product-led SaaS businesses, reaching over 8,000 users in less than two years. Fiinews.com

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