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Technology: NetOxygen to transform Desjardins’ consumer banking services

Fiinews by Fiinews
March 16, 2024
in Technology
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Wipro solution will enable Desjardins employees to focus on advisory services


The Desjardins Group, headquartered in Levis, Quebec, has selected Wipro Ltd’s NetOxygen to integrate and manage multiple in-house and legacy systems to bring all their Loan Origination Systems into one platform, resulting in improved customer experience, efficiency gains and cost savings.

This transformation program will provide Desjardins members and clients with a convenient digital lending experience that is accessible anytime, anywhere, and on any device, Wipro said on 14 Mar. As of 2017, Desjardins Group https://www.desjardins.com/ consists of 293 local credit unions operating 1,032 points of service and serving more than seven million members and clients, mostly in the provinces of Quebec and Ontario.

It will also eliminate operational tasks through automation, enabling Desjardins employees https://wise.com/gb/blog/banks-in-canada to focus on advisory services and the handling of more complex transactions.

Kim Watson, President & Managing Director, Wipro Solutions Canada Limited https://www.wipro.com/ , elaborated, “Transforming Desjardins’ consumer banking services will enable them to better serve their customers and simplify their processes to realize their ambitions.

“We are excited about the prospects that this project holds for the future of lending services, harnessing NetOxygen’s cutting-edge digital capabilities.”

Nathalie Larue, Executive Vice-President, Personal Services, Desjardins Group, added, “At Desjardins, we are committed to meeting the needs of our members and clients to continue improving and simplifying their experiences.

“The NetOxygen solution is perfectly aligned with Desjardins’ vision, Wipro Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is the natural choice of our strategic partnership in this major transformation journey.” Fiinews.com

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