Kapoor brings growth solutions to small and mid-sized retailers
Los Angeles-headquartered XPDEL, a fast-growing eCommerce fulfillment center network, is to offer a wide range of technology enabled solutions for India’s rapidly expanding e-commerce market, starting with Delhi NCR, Mumbai and Bengaluru.
Subsequently, it plans to expand its footprint to 20 markets by end of 2023 to provide nationwide coverage, said the company, expecting Indian eCommerce sector to reach US$111.40 billion by 2025 from US$46.20 billion in 2020, signifying an annualized growth of 19.24%.
The XPDEL launch in India will bring growth solutions for small and mid-sized retailers and new age eCommerce companies, Manish Kapoor, Founder and Global CEO of XPDEL, said in a release on 23 Nov 2021 from New Delhi.
“We are solving their (customers) inventory, order fulfillment and logistics needs by providing a complete solution from order through delivery, with live tracking and visibility resulting in exceptional customer experience,” he said.
India’s grocery segment is expected to be one of the key pillars of growth and it is predicted to reach US$18.2 billion in 2024 from US$1.9 billion in 2019, expanding at a CAGR of 57%.
With its aggressive growth plans, robust technological architecture and focus on accurate and speedy deliveries, XPDEL will play a critical role in supporting this spurt in growth for eCommerce business in the country.
“The Indian eCommerce industry offers promising opportunity and we are addressing the key challenges related to logistics and inventory,” added Ashish Chadha, Co-founder & CEO, XPDEL-APAC.
“Our first customers are from the automotive and personal care verticals who have taken the lead against competition by partnering with XPDEL. We will also be contributing significantly in employment generation by creating thousands of job opportunities.
“Furthermore, we plan to grow responsibly, as 50% of our nationwide fleet would consist of electric vehicles and our operations will be backed by sustainable, world-class technologies,” said Chadha.
Jon Johnson, Vice President, Strategic Initiatives, said, “We are excited to bring the speed of delivery and best-in-class customer experience to the Indian consumers. We are building on XPDEL’s success in the US that is engineered with customer density analytics, network design, efficient operations, optimized logistics and advanced technology.”
The eCommerce giants are rapidly replacing retail and small businesses. On the other hand, XPDEL’s core purpose is to help small and medium businesses succeed with eCommerce. XPDEL enables businesses to sell through retail and multiple marketplaces by providing multi-channel fulfillment and logistics services.
As part of its global expansion, the company aims to launch its service in Europe and Canada by 2022.
Founded in 2018, XPDEL offers a wide range of customer experience based fulfillment and logistics solutions for eCommerce, powered by industry-leading technology platforms. XPDEL clients benefit from live dashboards that allow proactive performance with actionable insights. The use of the advanced eCommerce Fulfillment Technology Platform has made it effortless for XPDEL’s clients to integrate and improve speed to market. #technology #eCommerce /fiinews.com
