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Home Economy

Businesses can bank on 2021 promises

Fiinews by Fiinews
April 4, 2021
in Economy, Investment, Manufacturing
Reading Time: 3 mins read
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COVID-19 costs Indian economy Rs.20trn

Indian businesses can expect a promising 2021 as household spending in India are expected to grow by 7.9% year-over-year, having seen a 12.6% decrease in consumer spending during the COVID-19 hit 2020, according to a survey released on 3 Apr 2021.

More than a third of small and medium-sized businesses surveyed by the All India Manufacturers’ Organisation had said last year that their businesses were beyond hope of rescuing. To make matters worse, recent analysis by Credit Suisse found that COVID-19 cost the Indian economy Rs.20 trillion.

But the survey by Builder.ai, the leading AI-powered software development platform, says that e-commerce order volume grew by 36% in India in the last quarter of 2020.

According to a survey by the Retailers Association of India, Indian retailers across the electronics, fashion and grocery sectors are cautiously optimistic about rebounding in 2021 and expect around 85%CIV of pre-pandemic business levels in the next six months.

While there’s optimism for growth in 2021, financial experts predict that recovery in India will be slower than in most other countries.

“India is in a somewhat unique position right now, with lockdowns already lifted for months coupled with cautious optimism for business growth in 2021,” said Sachin Dev Duggal, Co-Founder and CEO of Builder.ai.

“But there are also growing concerns that India could be headed for another lockdown in the near future. Regardless of whether that happens, digital is the best way forward and our free ‘digital starter kits’ make it easy for Indian small businesses to take their business online, while restaurants can already work on improving the queueing experience and reduce wait times for customers.

“We want the Indian business community to know they’re not alone; we’re in this together and we’re committed to helping them rebuild and thrive,” said Duggal.

Builder.ai polled approximately 300 retail business professionals in India to gauge how valuable free apps could be in their COVID-19 recovery efforts. The results were eye-opening, with a whopping 92% of Indian retail professionals saying they would happily accept an offer to build a free e-commerce store and launch it in under a week, as a way to accelerate their COVID-19 recovery.

As these findings reveal, Indian businesses truly want and need help; they’re just lacking the critical support and infrastructure. That’s where Builder.ai comes in with both support and the tools to get back on their feet financially.

During the lockdowns, restaurants and retailers have been paying large portions of their revenue to aggregators and marketplaces like Zomato, Swiggy, Amazon and Flipkart, who can charge up to 35 percent commissions, to serve their customers who moved to ordering online.

This is something that small businesses simply cannot afford. Essentially, Indian small businesses have been paying high commission fees to serve their own customers, who haven’t been able to enjoy the in-store shopping and dining experiences they would have pre-lockdown.

Duggal concluded, “Our vision is to put an app into the hands of every entrepreneur and small business without asking them to give up a share of their revenue, especially now when budgets are tight and consumer spending is down. This is why Builder.ai won’t charge any fees – so the free apps can be free forever – and businesses will only be charged after they grow to generate more than 50 orders per month.

“Instead, their hard-earned money can be reinvested into operations, cash flow and paying staff. It’s impossible to argue with that kind of ROI. For restaurants, on the other hand, launching a free queueing app will not only keep customers safe, but it will also reduce wait times and improve the overall customer experience. That will translate into more trust, more loyalty and more repeat business.” #economy #consumer #investment #manufacturing /fiinews.com

Tags: Ministry of Finance
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Fiinews.com features through news articles on business opportunities in the Indian market for the benefits of foreigners. It is also a platform for international businesses to showcase through elaborate articles on their products & services to the Indian consumers and corporations exploiting industrialisation of the country.

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