Wipro Ltd, a leading global information technology, consulting and business process services company, has been recognized as a ‘Leader’ by Everest Group in its report “Workplace Services – PEAK Matrix™ Assessment and Profiles Compendium.”
The study analyzed the capabilities of 23 leading IT service providers and system integrators, specific to the workplace services, who were mapped on Everest Group’s Performance, Experience, Ability, and Knowledge (PEAK) Matrix.
Everest Group named Wipro as a Leader for its ongoing commitment to delivery capabilities, including scale, scope, domain investments, delivery footprint and buyer satisfaction. Wipro was recognized for its strong global delivery network with a transformation mind-set, and its ability to deliver high quality of services across regions and service segments, in terms of both execution and responsiveness.
Wipro’s vision is to deliver a simple, agile and digital workplace solution to enterprises. This includes a roadmap for the customer’s digital transformation through a 5-step transformation process, which are – improving user experience, standardizing products and platforms, aggregating and leveraging best-in-class service providers, incorporating next generation concepts (hyper-automation, internet of things, etc.), and creating a data-centric enterprise.
“Wipro has a balanced set of offerings across workplace services,” said Chirajeet Sengupta, Vice President, Everest Group. “This coupled with a transformational mind set, industrialization of service delivery, and focus on end-user experience allows Wipro to offer workplace services aligned with current and future market trends.”
“We are delighted to be recognized as a ‘Leader’ in the PEAK Matrix for Workplace Services by Everest Group. The key to our success is our ability to respond fast to the new-age customer needs in the dynamic and elastic workplace services arena,” said Rohit Adlakha, Vice President and Global Head of Practice–Global Infrastructure Services, Wipro Ltd.
“Our best-in-class packaged workplace offerings backed by hyper-automation, artificial intelligence, and digital transformation help customers transform their workplace, into an anytime, anywhere, any device experience. The Everest rating stands as testimony to our continued focus on customers to help them keep pace with the rapidly changing industry landscape.”
fii-news.com
