Friday, August 8, 2025
  • Home
  • About us
  • Privacy policy
  • Advertise with us
  • Contact us
Fii News Logo
No Result
View All Result
  • Tenders
  • Projects
  • Markets
  • Manufacturing
  • Investment
  • Technology
  • Exports
Newsletter
  • Tenders
  • Projects
  • Markets
  • Manufacturing
  • Investment
  • Technology
  • Exports
Fiinews
No Result
View All Result
Home Technology

Technology: Tech Mahindra expands partnership with Vodafone Germany

Fiinews by Fiinews
February 24, 2023
in Technology
Reading Time: 2 mins read
A A
0
Vodafone
0
SHARES
10
VIEWS
LinkedinShare on Twitter

0:00

Comviva deploys BlueMarble platform for German customer care

Tech Mahindra, a leading provider of digital transformation, consulting, and business re-engineering services and solutions, has expanded its partnership with Vodafone Germany towards the transformation of its sales and customer experience processes.

As a part of this multi-year engagement, Comviva, a Tech Mahindra company, will deliver a unified sales solution across mobile, fixed, cable and TV services businesses of Vodafone Germany.

The relationship began in 2019 and partnership focused on transforming assisted sales experience. The expanded partnership will target transforming non-assisted digital sales channels and elevating the entire integrated buying experience.

Comviva has deployed its BlueMarble platform with an expansive range of use cases that include digital commerce, catalog, order management and customer care.

The first phase of the engagement was focused on creating a unified platform that provided a converged 360-degree view of the customer across telesales and retail operations.

The second phase will further the convergence to digital channels and empower Vodafone Germany in extending on-demand, personalized solution bundles seamlessly to its customers across the channels of their choice.

“Our expanded partnership and choice of ODA-compliant cloud-native Comviva platform will enable us to enhance the customer experience even further, driving personalization at scale and further optimizing experience across online and in-store,” said Ulrich Irnich, CIO at Vodafone Germany.

“The new solution shall help us align teams around a single view of the customer, with insights and activation capabilities that will make experiences even more seamless, connected and relevant,” he said on 23 Feb 2023.

Manoranjan (Mao) Mohapatra, Chief Executive Officer at Comviva, said, “Today, customers use a variety of touchpoints to engage both digitally and offline and a unified integrated customer experience across all channels is paramount.

“Our partnership shall deliver a more comprehensive view of customer journeys and enhanced omnichannel experiences. We are extremely excited about this partnership, and it shall serve as a great foundation for personalization efforts, while also empowering organizational efficiency.”

“At Tech Mahindra, we firmly believe in the power of innovation and investment in intellectual property development,” said Manish Vyas, President, Communications, Media and Entertainment Business, and CEO, Network Services, Tech Mahindra.

“Our product and platform strategy are a testament to our deep domain expertise in the Telecom industry. We are grateful for the support and guidance of Vodafone Group as we embark on a new chapter in our digital journey, building the groundwork for the next generation of technology solutions on BlueMarble foundation.”

Comviva’s BlueMarble is a modular commerce, order management, customer care and partner management digital platform. It is a 5G ready, cloud-native, microservices based, open digital solution that delivers business agility by offering personalized customer experiences and journeys. fiinews.com

Tags: Tech Mahindra
ShareTweetShare

Related Posts

Khushtech
Technology

Tech: KhushTech to launch D2M phone in India

by Fiinews
August 8, 2025
0
15

Tejas-Sinclair work products for D2M deployment KhushTech Korea Co Ltd is to introduce the world’s first Direct-to-Mobile (D2M) feature phone...

Synechron Logo
Technology

Tech: Synechron expands CyberAI program

by Fiinews
August 7, 2025
0
13

Kumar empowers businesses to proactively manage risks New York-headquartered Synechron, a leading global digital transformation consulting firm with global network,...

ERGO

Tech: CamCom-ERGO work in Europe

August 5, 2025
13
Bsnl

Tech: BSNL-NRL work on 5G CNPN

August 5, 2025
14
Dr Jitendra Singh Deep Tech

Tech: India to launch Deep-Tech Fund of Funds

August 2, 2025
20
Alberta Innovates

Market: Prodapt expands Alberta operations

July 31, 2025
13
SBI YONO

POPULAR NEWS

  • Cristina Dnv

    Projects: Indian yards set to build green ships, says DNV expert

    0 shares
    Share 0 Tweet 0
  • Market: Indian-origin UGF scales heritage consumer brands globally

    0 shares
    Share 0 Tweet 0
  • Technologies: Royal Diamond sponsors aerspace Industries’ drones in UAE

    0 shares
    Share 0 Tweet 0
  • Investments: Foreign investors see India as long-term destination for fund placings

    0 shares
    Share 0 Tweet 0
  • Markets: Blue Dart maintains positive outlook on India

    0 shares
    Share 0 Tweet 0

Fiinews.com features through news articles on business opportunities in the Indian market for the benefits of foreigners. It is also a platform for international businesses to showcase through elaborate articles on their products & services to the Indian consumers and corporations exploiting industrialisation of the country.

7Clicks Media is a Singapore based Media & PR company offering over 100,000
impressions via our targeted communication strategy.

It is led by editor-in-chief Gurdip Singh who has worked over 45 years reporting on
Asian businesses.

Recent News

  • Tech: KhushTech to launch D2M phone in India
  • Tender: India expects 1,000GW Renewables by 2035
  • Invest: India repositions as strategic hub for capital
  • Tender: MDoNER approves 15-km road in Assam
  • Project: MoFPI releases Rs.6,411.61cr Grant-in-Aid

Pages

  • About US
  • ADVERTISE ON FIINEWS.COM
  • CONTACT US
  • EVENTS
  • FII-NEWS.COM PDF ARCHIVE
  • Home
  • News
  • PRIVACY POLICY

Subscribe to Newsletter

  • About
  • Advertise
  • Careers
  • Contact us

© 2024 FIINEWS - Design and developed by 7clicksmedia.

No Result
View All Result
  • Tenders
  • Projects
  • Markets
  • Manufacturing
  • Investment
  • Technology
  • Exports

© 2024 FIINEWS - Design and developed by 7clicksmedia.