India preferred hub for GCCs for being a favorable ecosystem, says Ghosh
As TransUnion (NYSE: TRU) continues to evolve and modernize its approach to business, the company announced expansion of its existing Global Capability Center in Chennai to Pune, and establishment of a new Global Capability Center in South Africa.
The centers allow TransUnion to take advantage of best-in-class talent pools around the world to enable innovation, offer global scalability and deliver value for the organization while enabling stronger communities and thriving economies around the globe.
The new locations in South Africa and India will rebalance activities and functions across TransUnion’s footprint for global scalability to help businesses and consumers transact with confidence and achieve great results, said TransUnion in a release on 22 Feb 2021.
“The evolution of our global operating model is helping us achieve operational excellence and integration everywhere and in every way we operate,” said Dane Mauldin, TransUnion’s Chief Operations Officer. “As TransUnion continues to grow its global footprint, our newest Global Capability Centers allow us to execute our operations more efficiently while taking advantage of a more diverse global talent pool.”
The new South Africa center will be virtual and support TransUnion global operations, giving the company access to the best technology, operations and other talent needed to deliver on core capabilities with scale and speed. The Pune location will complement the Chennai center which currently delivers a full stack of capabilities across architecture, application development, cloud, intelligent automation, business process management, data science and analytics to fuel innovation and become a catalyst for customer success.
Standing up Global Capability Centers across multiple continents allows TransUnion to take advantage of time zones, expand language coverage and leverage talent globally. The Global Capability Centers strengthen TransUnion’s operational resilience and enhance the global operating model through an ‘always-on’ workforce leading TransUnion to become a destination for top talent.
“Technology must facilitate trust in a faster and more efficient manner than ever before to help businesses compete today and in the future,” said Abhi Dhar, TransUnion’s Chief Information and Technology Officer. “All of our capability centers allow us to drive innovation and cutting-edge solutions that will not only help TransUnion, but the thousands of business customers and millions of consumers we support every day.”
“The Pune center is part of a wider initiative which also sees TransUnion concurrently opening a new global capability center in South Africa,” elaborated Debasis Panda, Vice President, Operations, TransUnion.
“The investment in this new center will help us harness the best talent pool available to enable a wide range of technology and business operations for the global enterprise,” added Panda.
The Pune center will deliver technology solutions to the global TransUnion enterprise and complement the Chennai location, which offers a full stack of capabilities to fuel innovation and act as a catalyst for customer success.
TransUnion plans to hire diverse talent with expertise in data science and analytics, digital technologies, mobile computing, intelligent automation, etc.
In 2018, TransUnion set up its first global capability center in Chennai. From a pilot team of 20 associates, it has grown to more than 900 associates.
“The success of the center in Chennai helped pave the way for the additional investment in other markets,” said Eric Hess, Executive Vice President for Global Operations, TransUnion.
“GCCs are a foundational investment that will foster development of new capabilities, enable innovation and deliver value for the organization. TransUnion’s vision is to establish and implement a global operating model with an optimized location footprint, centralized functions and talent pools to achieve global scalability as well as market-level differentiation.” said Hess.
Congratulating TransUnion on the new center launch, Debjani Ghosh, President, NASSCOM, said: “This is a welcome move from TransUnion during the pandemic era. The expansion of its global capability center in Chennai to Pune will immensely benefit the organisation and enable it to further leverage talent, develop new capabilities and foster innovation.”
“India continues to be a preferred hub for global capability centers because of its very favorable ecosystem. Access to an exceptional talent pool with domain expertise and in-demand technology skills is the primary reason we are witnessing accelerated growth in the number of GCCs coming to our great country,” said Ghosh.
Standing up global capability centers across multiple continents allows TransUnion to take advantage of time zones, expand language coverage and leverage talent globally. The GCCs strengthen TransUnion’s operational resilience and enhance the global operating model through an ‘always-on’ workforce leading TransUnion to become a destination for top talent.
TransUnion is a global information and insights company that makes trust possible in the modern economy. With a leading presence in more than 30 countries across five continents, TransUnion provides solutions that help create economic opportunity, great experiences and personal empowerment for hundreds of millions of people. #investment #expansion #technology /fiinews.com
