AI CoEs will serve as strategic innovation hubs
ITC Infotech (NSE:ITC) from Bangalore said its newly formed strategic partnership with Google Cloud is to propel its internal transformation to an agentic-first enterprise and drive accelerate AI-powered growth for its global customers.
ITC Infotech will become its own “customer zero” for Gemini Enterprise by deploying, validating, and scaling Google’s agentic AI platform across its organization before bringing proven implementation methodologies and technical blueprints to its customers. By embedding AI into its own operations first, ITC Infotech will offer customers implementation experience anchored on measurable business results.
“As enterprises move from AI experimentation to enterprise-wide adoption, they are looking for partners who have successfully navigated that journey themselves,” said Manas Chakraborty, Managing Director & CEO, ITC Infotech.
“Our wall-to-wall deployment of Gemini Enterprise anchors our own agentic-first strategy, driving non-linear, AI-led progress for our business. It also ensures we build deep operational expertise, and proprietary IP to deliver next-generation, AI-driven outcomes for our customers worldwide,” he said on 23 July.
Beyond internal productivity, this strategic partnership is designed to scale real-world agentic capabilities and take it to the wider business ecosystem. As ITC Infotech refines and validates these autonomous workflows internally, it will collaborate with Google Cloud to broaden market access to Gemini Enterprise through:
Joint Centres of Excellence: ITC Infotech and Google Cloud will establish dedicated AI Centres of Excellence (CoEs) in different cities. These will serve as strategic innovation hubs focused on building deep Google Cloud AI capabilities, developing industry-specific AI blueprints with enterprise agent frameworks.
Commercializing industry accelerators: ITC Infotech will combine its firsthand deployment experience with its domain expertise to build custom AI blueprints tailored for the consumer-packaged goods (CPG), retail, hospitality, and manufacturing sectors.
“ITC Infotech’s deployment of Gemini Enterprise across its entire strong workforce represents an exceptional commitment to operational excellence,” said Sashi Sreedharan, Managing Director, Google Cloud India. “By standardizing its daily workflows on Google Cloud AI, ITC Infotech is gaining deep, practical experience with advanced automation at scale. Through our close collaboration, we are combining this firsthand insight with Google Cloud’s AI ecosystem to deliver market-ready solutions. Together, we are uniquely positioned to empower organizations worldwide to safely and effectively scale their own AI initiatives.”
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry-specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking and Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.
Google Cloud offers a powerful, optimized AI stack, including AI infrastructure, leading models like Gemini, data management capabilities, multi-cloud security solutions, developer tools and platform, as well as agents and applications, that enables organizations to transform their business for the Agentic Era. Customers in more than 200 countries and territories turn to Google Cloud as their trusted technology partner. Fiinews.com
