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Tech: ITC expands innovation ecosystem

Fiinews by Fiinews
April 2, 2026
in Technology
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Chakraborty says Digital & AI Experience Centres designed to work with clients

ITC Infotech is expanding its innovation ecosystem with the launch of Digital & AI Experience Centres in Bengaluru and Kolkata, and a state-of-the-art AI Studio in Pune.

Inaugurated on 1 April by Sanjiv Puri, Chairman and Managing Director, ITC Limited and Chairman, ITC Infotech from Kolkata and Bengaluru, these new facilities reinforce ITC Infotech’s commitment to accelerating AI-led transformation through co-creation, engineering rigor, and industry-focused innovation.

The Digital & AI Experience Centres function as an integrated innovation network, enabling enterprises to move from experimentation to production at speed. Designed as immersive, hands-on environments, they allow clients to visualize outcomes, validate high-impact use cases, and accelerate deployment. Backed by ITC Infotech’s domain depth and engineering capabilities, the centres deliver enterprise-grade solutions across industries, including Manufacturing, Consumer Goods, Retail, Hospitality, Banking, and Insurance.

At the core of this ecosystem are ITC Infotech’s AI platforms. K-Fabrik accelerates development of GenAI and Agentic AI applications using reusable assets and core building blocks, including models, RAG pipelines, data connectors, and agent observability. OmniFabrik streamlines IT operations by unifying legacy and modern systems, delivering real-time insights, automation, and improved operational resilience—helping reduce costs and accelerate innovation at scale.

“As enterprises move from AI experimentation to enterprise-wide adoption, success will be powered by production-grade engineering and execution certainty,” said Manas Chakraborty, MD & CEO, ITC Infotech. “Our Digital & AI Experience Centres and AI Studio are designed to work in close partnership with clients—co-creating solutions that are not only innovative, but scalable, secure, and aligned to real business outcomes.”

ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner. Fiinews.com

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