NamAIste creating knowledge base from 60 countries
NamAIste IIHM Hospitality GPT, matching Google of the US and DeepSeek of China, has been launched as a “global unison of technology and human touch”, by AI evangelist and Chairman of IIHM Dr Suborno Bose.
Launched in Kolkata, NamAIste – Hospitality GPT is the world’s first Generative AI-powered knowledge engine tailored for the hospitality industry https://www.makeinindia.com/home/.
Beyond the realms of a chatbot or a normal GPT, the “NamAIste – IIHM Hospitality GPT” is a repository of extensive, inclusive, and exclusive knowledge, information, research, innovation, and trends which will be galaxies beyond what a normal search engine or chatbot can do.
Proudly Made in India, Made by Indians, NamAIste is a customized Large Language Model (LLM) specifically engineered for the hospitality sector. It empowers AI-driven learning, decision-making, and innovation—ushering in a new era of hospitality intelligence.
Dr Bose said on 25 May,”The industry is ready to accept it. The industry is waiting. It’s a global mind changer. It is not just a tech marvel but a dawn of a new way of thinking and the dawn of reimagining things https://www.bseindia.com/.”
Speaking at the launch event at IIHM Global Campus, Dr Bose said, “It is an engine of innovation, excellence, and a bold announcement that India is at par with the best in the world.
“The time for India to lead has come — and we have arrived. If the US can have Google, and China can have DeepSeek, India can — and now does — have NamAIste https://www.nseindia.com/.
“NamAIste – IIHM Hospitality GPT is designed to empower students, faculty, hospitality professionals, and industry stakeholders with real-time access to insights, trends, and global best practices.”
Entiovi Technologies was the tech partner of the project that developed NamAIste, a customized Large Language Model (LLM) specifically tailored for the hospitality industry—ensuring hospitality-centric AI-powered learning and decision-making.
Sanjoy Chatterjee, Director, Entiovi Technologies, an industry-admired name in tech innovation, said during his address at the launch, “It all started with an early morning conversation between me and Dr Bose in February this year. The uniqueness of NamAIste itechnology. The whole platform is built on open-source technology https://www.bengalurutechsummit.com/.
“The uniqueness is creating the knowledge base from 60 countries. Imagine a student in Bengal writing a question about Japanese culinary history and the answer coming from Japanese documents in Bengali.”
Dr Bose underlined the significance of this global launch to the country, “This is a true Make in India moment because it shows what we are capable of and this is for the entire hospitality industry which has been a huge supporter of IIHM for 34 years.
“This is what our mission statement is all about—innovation and creativity. This is another great example of how IIHM comes out of the traditional hospitality education to innovative education backed by AI and tech emergence,” Dr Bose elaborated.
He continued, “AI cannot change the human factor. Our industry is a people industry. It’s for the people. This will always remain an industry of smiles and hospitable character. AI will assist this to ensure that we rise to the customer’s expectations purposefully and work and apply AI in a different way https://www.meity.gov.in/.”
On how this hospitality GPT is for the future, Dr Bose said, “It is best for the students and will change the way hospitality education would be taught in the future. It’s made by Indians, for the world. It’s a gift from India to the world of hospitality. We do not teach our students hospitality management. We teach them the business of hospitality. We invest a lot to promote that.”
Key Benefits of NamAIste:
• Revolutionizing hospitality education and training
• Enabling smart, data-driven decision-making for industry professionals
• Providing instant access to best practices, SOPs, and service innovation strategies
Manish Dayya, General Manager of Sofitel, BKC Mumbai, welcomed it, “It is a proud moment for India as this tool is made in India and supports the Make in India movement. This tool and technology will support the hospitality industry in India and globally.”
Sabrina Dey, General Manager, ITC Windsor, Bengaluru, said, “The NamAIste – IIHM Hospitality GPT is truly a gift. Not only to India, but to the global hospitality community. If ‘Tech and Touch’ is the mantra, and integrating AI into hospitality is the goal, then NamAIste is the perfect launch vehicle. In the world of AI, this is nothing short of a space mission—turning the seemingly impossible into reality.” Fiinews.com
