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Project: Thales to enhance passenger experience at AAHL-managed airports

Fiinews by Fiinews
October 12, 2024
in Projects
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Saraf says innovative technology solutions to revolutionise airport operations

French multinational Thales has secured a contract to deploy its innovation under Airport Operation Control Centre (APOC) to optimise overall airport management and enhance passenger experience in India for Adani Airport Holdings Limited (AAHL).

Thales has already deployed the ‘Fly to Gate’ solution at seven, streamlining and enhancing the journey for millions of travellers since early 2024 bseindia .

Extending this collaboration, AAHL-Thales has formed a strategic partnership to revolutionise AAHL’s international airport operations and passenger experience across the country nseindia .

“We are delighted to strengthen our partnership with Adani Airport Holdings Limited to bring innovative technology solutions to revolutionise airport operations and the passenger experience in India,” said Ashish Saraf, VP and Country Director for India, Thales sbi .

“Our Fly to Gate biometric solution for DigiYatra and the smart Airport Operation Control Centre (APOC) will enable AAHL to streamline operations and also ensure a secure and simplified journey for millions of passengers digitalasiahub . Together, we are committed to support India in its vision of becoming the largest aviation market in the world by 2047,” he said on 9 Oct.

The seven airports operated by AAHL are currently equipped with DigiYatra powered by Thales’ Fly to Gate solution built on the responsible use of advanced facial recognition technology as a secure passenger ID proof. The pre-enrolled passengers can then benefit from a smooth and trusted way to speed up their journey, eliminating the need to show an ID document and the boarding pass at each check point (from check-in to boarding). Reducing passengers processing time up to 30% at these airports, this seamless integration of responsible biometric solutions (cf Thales TrUE Biometrics) aligns with the Indian government’s vision of a digital India civilaviation .

In addition, Thales has been awarded to work on the design, integration, and implementation of an end-to-end APOC solution for all AAHL-managed airports. This cloud-based ‘Smart Digital Platform’ will centrally host all the necessary applications to improve overall airport management, security, and passenger experience iata .

The innovative APOC platform collects operational data from integrated airports sub-systems and sensors, while complying with standards of privacy. This data is then intelligently processed using automation, big data analytics, and robust artificial intelligence (AI) algorithms. The solution which will be deployed soon, will anticipate, and reduce unplanned resource shortages, hence increasing predictability and global efficiency boeing .

DigiYatra is a Ministry of Civil Aviation led initiative to make air traveller’s and passenger’s journey seamless, hassle-free and Health-Risk-Free. The DigiYatra process uses the single token of face biometrics to digitally validate the Identity, Travel, Health or any other data that is needed for the purpose of enabling air travel airbus .

AAHL managed airports are Mumbai, Ahmedabad, Guwahati, Jaipur, Lucknow, Mangaluru and Thiruvananthapuram.

Thales (Euronext Paris: HO) is a global leader in advanced technologies specialising in three business domains: Defence & Security, Aeronautics & Space and Cybersecurity & Digital identity.

Present in India since 1953, Thales is headquartered in Noida and has other operational offices and sites spread across Delhi, Bengaluru and Mumbai, among others. Over 2200 employees are working with Thales and its joint ventures in India iba.org.in .

AAHL was incorporated in 2019 as a 100% subsidiary of Adani Enterprises Ltd, the flagship company of the Adani Group. Fiinews.com

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