Thursday, July 10, 2025
  • Home
  • About us
  • Privacy policy
  • Advertise with us
  • Contact us
Fii News Logo
No Result
View All Result
  • Tenders
  • Projects
  • Markets
  • Manufacturing
  • Investment
  • Technology
  • Exports
Newsletter
  • Tenders
  • Projects
  • Markets
  • Manufacturing
  • Investment
  • Technology
  • Exports
Fiinews
No Result
View All Result
Home Technology

Technology: Firstsource launches AI platform for companies to capture real-time data

Fiinews by Fiinews
August 7, 2023
in Technology
Reading Time: 2 mins read
A A
0
Firstsource Solutions Ltd
0
SHARES
11
VIEWS
LinkedinShare on Twitter

0:00

Goenka works with transformative power of Generative AI and ML

Firstsource Solutions Limited (NSE: FSL, BSE:532809), a global provider of business process management (BPM) services and an RP-Sanjiv Goenka Group company, has launched new AI platform – FirstSenseAI – that enables companies to capture real-time customer data and use it to power intelligent, personalized interactions with instant insights and decision-making.

With its ability to understand and respond to a customer’s needs in seconds, FirstSenseAI elevates the human experience, boosting customer loyalty while improving process efficiency.

“At Firstsource, we welcome the transformative power of Generative AI and Machine Learning, which has the potential to redefine human interactions with technology and revolutionize job roles across industries. Embracing this technology excites us, as it opens possibilities to enhance both employee and customer experiences,” said Dr. Sanjiv Goenka, Chairman of RPSG Group and Firstsource Solutions.

“Our focus on AI reflects our unwavering commitment to delivering excellence and championing this progress in an ever-evolving digital landscape. While customer interactions in different industries are unique and nuanced, FirstSenseAI’s best-in-class AI engines and design modules enable enterprises to deliver fast, intelligent responses throughout the customer lifecycle while enhancing their digitization initiatives,” elaborated Vipul Khanna, MD and CEO of Firstsource Solutions.

“By helping businesses better understand their customers’ needs and exceed their expectations with a blend of expertise and empathy, FirstSenseAI is the perfect embodiment of our Digital First, Digital Now strategy in action. Embracing these cutting-edge technologies positions us to lead the industry with innovative solutions and create meaningful value for our clients,” Khanna said on 3 Aug 2023 from Mumbai.

FirstSenseAI consists of multiple modules designed for various business processes, each equipped with automation and business intelligence functionalities. These modules can seamlessly integrate into a client’s existing systems, be it on-site, via the cloud, or through Firstsource’s application programming interfaces (APIs).

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), has an established presence in the US, the UK, India and the Philippines. Fiinews.com

Tags: Firstsource Solutions Ltd
ShareTweetShare

Related Posts

Ansrsource With Tagline
Technology

Tech: ansrsource-ANSR to reshape talent across India

by Fiinews
July 10, 2025
0
16

Ahuja to help clients achieve unprecedented levels of operational excellence Austin’s ansrsource has formed a strategic partnership with ANSR, the...

Infogain
Infogain

Tech: Infogain launches GCC solutions in India

by Fiinews
July 10, 2025
0
17

GCCs for highlight AI-driven talent, infrastructure and processes Infogain, a leader in digital customer experience engineering based in Silicon Valley,...

Synergy Quantum

Tech: Partners work on India’s first space infra

July 10, 2025
13
PIB

Tech: Every Indian stakeholder in bioeconomy

July 9, 2025
23
Dr Chinmay Hegde

Tech: S!aP Cognus platform launched

July 7, 2025
25
MTI

Tech: TCS to be part of Singapore Smart Nation

July 5, 2025
23
SBI YONO

POPULAR NEWS

  • Cristina Dnv

    Projects: Indian yards set to build green ships, says DNV expert

    0 shares
    Share 0 Tweet 0
  • Market: Indian-origin UGF scales heritage consumer brands globally

    0 shares
    Share 0 Tweet 0
  • Technologies: Royal Diamond sponsors aerspace Industries’ drones in UAE

    0 shares
    Share 0 Tweet 0
  • Investments: Foreign investors see India as long-term destination for fund placings

    0 shares
    Share 0 Tweet 0
  • Markets: Blue Dart maintains positive outlook on India

    0 shares
    Share 0 Tweet 0

Fiinews.com features through news articles on business opportunities in the Indian market for the benefits of foreigners. It is also a platform for international businesses to showcase through elaborate articles on their products & services to the Indian consumers and corporations exploiting industrialisation of the country.

7Clicks Media is a Singapore based Media & PR company offering over 100,000
impressions via our targeted communication strategy.

It is led by editor-in-chief Gurdip Singh who has worked over 45 years reporting on
Asian businesses.

Recent News

  • Tech: ansrsource-ANSR to reshape talent across India
  • Tech: Infogain launches GCC solutions in India
  • Market: Sai Parenterals goes global
  • Export: Rs.20lcr potential for Indian agriculture supplies
  • Project: Nistar delivered to Indian navy

Pages

  • About US
  • ADVERTISE ON FIINEWS.COM
  • CONTACT US
  • EVENTS
  • FII-NEWS.COM PDF ARCHIVE
  • Home
  • News
  • PRIVACY POLICY

Subscribe to Newsletter

  • About
  • Advertise
  • Careers
  • Contact us

© 2024 FIINEWS - Design and developed by 7clicksmedia.

No Result
View All Result
  • Tenders
  • Projects
  • Markets
  • Manufacturing
  • Investment
  • Technology
  • Exports

© 2024 FIINEWS - Design and developed by 7clicksmedia.