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Markets: Forescout’s Pune centre to serve global customers

Fiinews by Fiinews
November 3, 2022
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Patnaik notes India’s investment in technical training and education

Forescout Technologies Inc., the global leader in automated cybersecurity from California, says a new support center at Pune will serve both global customer support and regional operations while it will have a new Asia Pacific headquarters in Singapore.

The base in Pune will provide 24×7 first line response for customers as well as a local specialist team to provide regional service to APJ based organizations, said Dave Patnaik, regional vice president of Asia Pacific and Japan, Forescout.

“India’s fast developing economy and country wide investment into technical training and education provides a great base for us to onboard our new team and invest in regional sales growth,” said Patnaik.

“We have built an amazing team to deliver a high standard of customer care to our customers and partners globally and regionally and I am excited about the expansion of this regional development.”

Forescout has also engaged several global system integrator partners in India such as TCS, Infosys, HCL, Wipro & L&T to consolidate global support and customer engagement.

“Singapore has become a huge cybersecurity hub for the region with a mature understanding of the global threat landscape,” he also said in a release on 1 Nov 2022.

“Forescout’s platform offers tools to understand their assets and associated risks and by expanding our presence across the region and providing localized support and operations, we can support our customers during this time of immense digital transformation.”

While Singapore has become a central hub and model of good cyber hygiene for other countries in the region, additional countries like India and South Asia are also investing more heavily in cybersecurity as the APJ region continues to see unprecedented levels of threats in recent years, said Patnaik. fiinews.com

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