Alorica is committed to finding and retaining high-caliber professionals, says Beers
Alorica Inc., a trusted global leader in next-generation customer experience (CX) solutions, has hired highly-experienced recruiting and human resources (HR) executive Asma Sultana to work in Bengaluru and Mohali, rated as growing markets where the Irvine California-headquartered company continues to expand its operations with more than 2,460 local employees.
Sultana, as Vice President of Corporate Talent Acquisition, is responsible for developing and implementing Alorica’s global strategy of hiring world-class associates for corporate business functions including its Digital Business Center (DBC) based in Bengaluru.
The DBC is Alorica’s innovation lab dedicated to designing and deploying the CX provider’s newest digital products and service capabilities.
Sultana, who also lives in Bengaluru, reports directly to Colleen Beers, Chief Administrative Officer.
“As Alorica continues to grow and the extensive digital CX needs of our clients evolve, the timing was right to add a senior talent acquisition executive to our Employee Experience management team to oversee this critically-important human element of our business,” said Beers.
“Alorica is committed to finding and retaining high-caliber professionals all around the world, so Asma’s proven leadership and culturally diverse experience will play a major role in our ability to draw in technically-skilled candidates around the globe who embrace Alorica’s mission.
“And that’s how we’ll continue to maintain our award-winning work environment, while exceeding client expectations,” Beers said in a release on 7 July 2022.
Sultana most recently served as Senior Vice President for Leadership Hiring at Accenture Operations and has worked in India and other regions including North America, LATAM, EMEA and APAC.
Sultana is a law graduate from Bangalore University Law College and has earned a Postgraduate Degree in Human Resources from XLRI Jamshedpur.
Alorica creates insanely great digital customer experiences at scale with a team of 100,000 solutionists, technologists and operators partner with global brands and disruptive innovators to deliver digitally-charged, tailored interactions customers crave. fiinews.com
