Teo works on digital initiatives to connect with tech-savvy customers
Singapore-headquartered Tagit, a leading digital banking solutions provider in Asia, the Middle Erat and Africa with offices in India, Malaysia and the Philippines, has formed a partnership with Singapura Finance Ltd (SFL) to implement MobeixTM Retail Banking and MobeixTM Corporate Banking products using the MobeixTM Digital Banking Engagement platform.
Singaporeans are one of the most digitally-savvy users, and most of them prefer to use digital channels to perform their daily banking activities on Internet and Mobile Banking, Tagit said in a release on 2 June 2021.
With this collaboration, SFL will deploy digital technologies that reduce operational costs and reallocate cost savings to engage its customers productively. The vision of SFL is to become a leading financial institution by winning customer business through high-quality services and innovative products. SFL is focused on building a full-service digital platform that meets its vision of being a digital leader and engage their customers with best-in-class products and services.
Singapura Finance CEO Jamie Teo said, “Before the Covid-19 pandemic, we have already started our digitalization efforts, searching for technological partners to further improve our customer engagement. We are happy to have Tagit on board as our partner to push through our digitalization efforts. Our digital initiatives will help us remain relevant and connect to the younger and tech-savvy customers. It will also help to streamline and enhance work processes, productivity and our customers’ experience.”
Tagit CEO Sandeep Bagaria said, “We are delighted to partner with Singapura Finance to power their digital transformation vision. This partnership is a testament to our strong presence in the region as a leader in providing digital banking solutions for banks with immediate customer impact. Tagit is committed to helping banks in their digital transformation journey by delivering impactful solutions.”
Key highlights:
a. Provide digital offerings to their retail and corporate customers through a comprehensive suite of 100+ features on a scalable and secure platform
b. Leveraging the digital platform to build foundational capabilities for customer requirements in the future.
c. With faster time-to-market, Singapura Finance can reduce costs and improve operational efficiency.
d. Delight customer experience through a seamless orchestration of services and true omnichannel UX.
e. Personalized experiences based on customer insights leveraging the data analytics from the platform
Tagit is currently the partner of choice for several banks in Asia, the Middle East and Africa for their omnichannel digital banking needs.
With a strong track record in designing, developing and deploying digital solutions for leading banks and governments across Asia, the Middle East, and Africa, Tagit partners with clients in their digital transformation journey, delivering best-in-class user experience (UX), innovative solutions and functional robustness built on a secure and scalable digital engagement technology platform. #digital #technology #banking #solutions /fiinews.com