Modern solutions for insurance
Boston and Bengaluru technology giants have announced collaboration on four jointly-developed transformative insurance solutions for achieving Contextual and Value-Centric Customer Engagement in Insurance through connected ecosystems.
The collaboration combines Tech Mahindra’s insurance expertise and experience in the insurance industry with Alfresco Software Inc’s powerful Digital Business Platform to create solutions for risk management, automated underwriting, a self-learning chatbot, and intelligent claims handling.
“Insurance companies are constantly competing for new digital-native customers in order to gain more customers and create new revenue streams,” said Gautam Bhasin, Global Head – Banking, Financial Services and Insurance (BFSI), Tech Mahindra.
“To succeed, they have to reinvent their current offerings and offer modern solutions that appeal to both insurance policy holders and providers.
“Tech Mahindra’s collaboration with Alfresco, as part of our TechMNxt charter, has spawned four innovative applications that help insurance companies develop new products, optimize their current offerings, and provide customers with an enhanced experience,” said Bhasin on 27 Jan 2020.
“Alfresco’s cloud capabilities and digital business platform is synergistic with Tech Mahindra’s overall mission of serving the Digital Customer,” added Dineshkumar Shankarnarayan, Head – Digital Experience Offerings, Tech Mahindra.
“Today’s announcement represents the expansion of our partnership to bring innovative digital solutions for Insurance companies.
“We consider Alfresco to be one of our key partners in helping our customers transition seamlessly to cloud-based service by making applications more usable and enhancing their overall user experience,” said Shankarnarayan. fiinews.com
