Nahata says healthcare needs simple, trusted and built on connected data AI
Innovaccer, the autonomous operations platform for healthcare of San Francisco, said its strategic partnership with Mastek (NSE: MASTEK; BSE: 523704) is to set up Innovaccer’s healthcare AI platform with Mastek’s established delivery presence across the US, UK, Europe, and Middle East, creating a combined go-to-market capability designed to bring autonomous healthcare operations to healthcare and life sciences organizations where local delivery credibility and institutional relationships determine whether technology investments succeed or stall.
“With this partnership, Mastek joins Innovaccer’s Platinum GSI program, becoming one of our valued partners in a growing cohort of global systems integrators that have independently committed to Gravity as their platform of choice for large-scale healthcare AI transformation,” said Innovaccer as it welcomed the Mumbai-listed company to its Platinum GSI program, pairing Mastek’s four decades of global delivery expertise with Innovaccer’s autonomous healthcare platform to speed international deployment.
Founded in 1982 and one of the first publicly listed IT company on the National Stock Exchange India, Mastek operates more than 4,700 specialists across 40 countries. Mastek is a trusted AI, Data, Digital and Cloud transformation partner with 275+ global Healthcare and Life Sciences customers across providers, payers, pharmaceuticals, medical devices, and public health organizations. Mastek combines a 96% client retention rate with decades of trusted expertise to deliver long-term value through continuous innovation. That institutional track record with government health authorities is not something a new entrant can replicate quickly. For Innovaccer, Mastek’s global delivery network solves a market-access problem that platform quality alone cannot. For Mastek, the partnership provides a purpose-built, Best in KLAS healthcare AI platform that extends the value it delivers to clients without the time and cost of building one internally.
Under the expanded partnership, Mastek will deploy and localize Innovaccer’s full suite of healthcare AI applications across new and existing markets. Innovaccer’s healthcare data and AI foundation will provide the interoperability, governance, and agent infrastructure on which each deployment runs, with capabilities spanning agentic revenue cycle management across prior authorization, coding, and denials; population health and value-based care programs; and payer performance across Stars ratings, risk adjustment, and utilization management. Across patient access and contact centre operations, Mastek’s transformation expertise, spanning platform migration, digital front door, AI-based chat, and conversational agent deployment, will combine with Innovaccer’s omnichannel AI agents for scheduling and referrals, giving health systems and payers a fully integrated patient access capability that runs on a unified clinical and financial data layer. Together, the suite covers the administrative and operational workflows that consume the largest share of healthcare’s capacity, and that are most amenable to autonomous operation at scale.
Umang Nahata, CEO of Mumbai-based Mastek, said on 13 Aug, “Healthcare organizations need AI that is simple, trusted and built on connected data. Our Platinum partnership with Innovaccer strengthens Mastek’s ability to help customers turn healthcare data into actionable intelligence and accelerates our journey to become a leading AI transformation partner for the healthcare industry.”
“When leading healthcare-focused global systems integrators independently choose to build their delivery practices around Gravity, it tells the market that this platform is trusted to carry the most complex, high-stakes healthcare transformation programs in the world,” said Abhinav Shashank, Co-Founder and CEO of Innovaccer.
“Mastek joining our Platinum GSI program is a validation of that, and it gives us something we could not build quickly on our own — four decades of institutional relationships with health systems and governments across three continents. Together, we are bringing autonomous healthcare operations to markets where the ambition has always been there and the right platform and delivery partner have not been until now.”
The expanded partnership with Mastek marks a significant step in Innovaccer’s international growth strategy, building on its established presence across the US and Middle East to extend its autonomous healthcare operations platform into the UK and Europe, markets where the structural pressures on health systems and governments are equally acute and the appetite for AI-driven transformation is growing rapidly. Recently, Innovaccer was named a leader in the Inaugural Gartner® Magic Quadrant™ for Healthcare Provider Industry Cloud Platforms.
Innovaccer makes healthcare operations autonomous, delivering better clinical and financial outcomes across health systems, payers, governments, and life sciences. Powered by the Healthcare Autonomy Platform, Innovaccer unifies enterprise data and applies AI to automate administrative work, strengthen operational performance, and drive measurable margin expansion. Organizations such as Orlando Health, Adventist HealthCare, and Banner Health trust Innovaccer to integrate intelligence into their existing infrastructure and elevate the quality of care. Fiinews.com
