Mobile app for Spot Survey
Japan-linked Universal Sompo General Insurance Co Ltd has formed a partnership with Tata Motors Insurance Broking & Advisory Services Ltd for insuring vehicles through the network of Tata Motor Dealers
The partnership will provide customers with an additional choice of insurers, said Universal Sompo, a joint venture of Indian Bank, Indian Overseas Bank, Karnataka Bank Ltd, Dabur Investment Corporation and a leading general insurer from Japan, Sompo Japan Insurance Inc.
Universal Sompo is equipped with the latest technology like AI-powered motor claims intimation, a deputation of survey within 10 minutes through AI and paper-less claims settlement process which shall not only reduce TAT for claims settlement but shall also lead to customer delight.
Universal Sompo uses a mobile app for Spot Survey and Live Video Streaming for assessment of loss. These tech-enabled facilities further enhance efficiency in the whole service proposition, said Universal Sompo on 15 Sept 2020.
The company is committed to service and making coverage available even in remotest locations, ensuring increased insurance penetration in the country.
Besides this, Universal Sompo shall also provide Road Side Assistance services to the customers keeping their vehicle on the road.
The services include – Minor roadside repair, Rundown of battery, Flat tyre services, Key services, Fuel assistance, Express shipment of spares, Towing of disabled vehicle – in case of Accident or Break down, Pick up of vehicle in case of disability of driver, Medical or Legal coordination and Relay of messages in an emergency.
Universal Sompo has footprints across the country to serve its customers with 17 Zonal Offices, 86 Branch Offices and a 1,500 strong workforce. It offers a wide range of products catering to Retail, Rural, SME and Corporate customer segments. #insurance #motors #TATA #Sompo #banks /fiinews.com
