Dronadula committed to deliver customer support experience
Bengaluru-headquartered Moneyview and Nasdaq Stockholm-listed Truecaller have formed a partnership to help enhance customer safety and by streamlining Moneyview’s business communication through Truecaller’s Verified Business Caller ID solution suite http://truecaller.com .
“In an era where smartphone users are inundated with countless calls, our insight shows that 70% of these calls are rejected or missed because of the lack of identity, trust issues and context https://tech.eu/ ,” the partners said on 12 Jun 2024.
In addition, mobile phones are typically the primary medium for most scams, making consumers even more wary. With the Truecaller Verified Business Caller ID solution, Moneyview http://moneyview.in teams are able to resolve the challenge of reaching out to users.
“This partnership with Truecaller underscores our commitment to prioritising the safety of our customers in the digital https://www.digitalasiahub.org/ ecosystem,” said Manoj Kumar Dronadula, Senior Director, Product Management and Head of Loans, Moneyview.
“We continue to stay committed to deliver top-notch customer support experience, enhance calling efficiency, and deliver timely services to our customers https://www.bseindia.com/ ,” he said.
“We are committed to deepening our partnership with Moneyview in the financial services domain, empowering its users with an efficient and safe communication experience across the customer management lifecycle,” added Priyam Bose, Global Head GTM & Developer Products, Truecaller https://www.nseindia.com/ .
“Truecaller is synonymous with trust and safety in communication https://www.ibef.org/ . We provide businesses with solutions that boost communication effectiveness, fortify their brand’s reputation, and ensure safety while communicating with consumers.”
The Verified Business Caller ID solution safeguards against unauthorized changes to vital brand information, shielding businesses from potential misuse while ensuring consistent brand representation.
Over 2,500+ active businesses across India and other key global markets have already benefited from the Verified Business Caller ID and other advanced communication capabilities. Beyond enhancing business call efficiency, the solution has significantly reduced phone call-related frauds and scams, promoting customer safety in business communications https://sbi.com.in/ .
The strategic collaboration between Moneyview and Truecaller highlights their mutual dedication to transforming customer communication and elevating the standard of trust and transparency in every business interaction across the financial sector.
Moneyview was started by Puneet Agarwal and Sanjay Aggarwal in 2014 with a mission to provide access to world-class financial products to every Indian with a smartphone.
Focused on innovation, the company aims to bridge the financial access gap in India, especially for the underserved segment of the society.
Truecaller http://nasdaqomxnordic.com is an essential part of everyday communication for over 400 million active users, with more than a billion downloads since launch and close to 50 billion unwanted calls identified and blocked in 2021. Headquartered in Stockholm since 2009, Truecaller has been listed on Nasdaq Stockholm since October 2021. Fiinews.com
