Srinivasan to give BFSI customers 24×7 management of mission-critical business
Maharashtra’s One Point One Solutions and Bahwan CyberTek (BCT), a globally recognized provider of digital transformation solutions and services, are to jointly tap the US$5 billion IT Services market in MENA region, citing 20% growth a year between 2020-25.
Both organizations will combine capabilities to deliver premium digital transformation services including cloud managed services and sophisticated follow-the-sun virtual customer service.
The strategic partnership will provide customers service level improvements, cost effectiveness and enhanced total experience, One Point One Solutions said in a release on 15 July 2022.
One Point One’s Network Operating Center (NOC) and proven Virtual Service Desk expertise will augment BCT’s AI / ML, Cybersecurity and Automation proficiency to deliver future-fit managed services.
This blend of top-notch technology, skilled talent, superior infrastructure and continuous improvement will be a differentiator, said the Thane-based company.
BCT’s strong clientele in the MENA region, spread across Telecom, BFSI, Government, Retail and other verticals, will benefit from this strategic partnership and its combined service offerings.
“The strategic partnership will get, through BCT, access to US$5 billion market opportunity,” said Akshay Chhabra, Managing Director, One Point One Solutions.
“The combined capabilities of One Point One Solutions and BCT will help advance service delivery and support BCT’s exponential growth in the MENA region through virtual SaaS-based customer service.
“Our partnership with BCT further strengthens our portfolio and value proposition to our clients worldwide.
“We look forward to help organizations globally simplify their processes and achieve better speed and agility in their operations.”
“We want to help clients punch above their weight using agile future-fit cloud managed services without compromising on data regulations,” added BCT Executive Vice President Vish Srinivasan.
“Specifically, for our BFSI customers, this means 24×7 management of mission-critical business applications, their supporting infrastructure and enhancing efficiencies through automation.
“BCT’s deep domain knowledge, experience, technology competence, as well as One Point One’s process and infrastructure excellence will deliver transformational value to clients.
“We are excited to drive the benefits of cost and efficiency to our clients in the region through this partnership.” fiinews.com
