Element AI to develop strategic insurance roadmap
With a single-minded focus of delivering seamless and superior customer experience, Indian-Japanese origin Edelweiss Tokio Life Insurance is developing a strategic intelligence-powered (AI) roadmap for the new-age insurer and prioritise investments.
For the tech-driven roadmap, Edelweiss Tokio has partnered with Element AI, a global developer of artificial intelligence-powered (AI) solutions and products.
“As an organisation, we are focused on building agility and scalability within our processes and systems,” Nilesh Parmar, Chief Operating Officer, Edelweiss Tokio Life Insurance said of the new Element AI-partnership.
“With a single-minded focus of delivering seamless and superior customer experience, we want to empower ourselves with new-age technologies like artificial intelligence that can help us better serve our customers.
“We are glad to have found a like-minded partner like Element AI to assist us in this transformation journey,” said Parmar.
The Element AI Advisory and Enablement team will work closely with Edelweiss Tokio Life to create an actionable roadmap for strategic AI deployment for the company, which will ultimately support a detailed AI transformation plan. This work will utilize unique learnings and insights from Element AI to establish technical feasibility and identify AI use cases.
“Insurers globally are facing mounting challenges in meeting evolving customer expectations and optimizing processes efficiently,” said Luis Gonzalez – Managing Director APAC, Element AI.
“As a leader in AI-driven solutions to solve these challenges, we are excited to work with Edelweiss Tokio life to design and implement a strategic roadmap to prioritize their investments into AI,” said Gonzalez.
Element AI Advisory and Enablement services help organizations like Edelweiss Tokio Life accelerate AI adoption by:
• Identifying how AI can help address the key challenges facing a business and finding the unique AI investments that balance creating value today with building capabilities for tomorrow.
• Assessing the potential of a company’s current data, technology and software infrastructure to deploy AI workflows and systems through a strategic lens.
• Empowering employees to work smarter with AI by building an organization’s literacy and trust to work with AI.
• Establishing a framework for trustworthy, explainable and responsible AI for now and the future.
Edelweiss Tokio Life Insurance Company Limited is a joint venture between Edelweiss Financial Services Limited, one of India’s leading and diversified financial services companies and Tokio Marine Holdings Inc, one of the oldest and largest insurance companies in Japan. #banking #finance #insurance #technology #artificialintelligence /fiinews.com
