Bala and McNeal in growth strategy
BigSpring, the provider of a mobile learning and productivity platform enabling lifelong skilling with measurable ROI to customers including Tata Steel, has appointed Sudha Bala as Vice President, Customer Success and Luke McNeal as Vice President, Sales, bolstering its leadership team.
As Vice President, Customer Success, Bala will be responsible for global customer advocacy, ensuring the customer is at the heart of BigSpring’s growth strategy.
As Vice President, Sales, McNeal will continue to grow BigSpring’s strong presence in Asia and propel its global expansion, strengthening existing partnerships and adding to its customer base, that now includes Uber, United Technologies, Oyo, Tata Steel, and others.
BigSpring provides employers with measurable value, empowering learners of any stripe with skills training that for the first time also provides real-time, on-the-job performance and productivity measurement, ensuring business goals are met. Learners engage with online communities comprised of peers and coaches to apply learning on-the-job and receive meaningful feedback.
“BigSpring has had an exceptional response from clients around the world since our initial launch in 2017. We are now positioned to scale the business globally and I couldn’t be more excited to bring in world-class leaders, in both Sudha and Luke, to drive this growth,” Bhakti Vithalani, Founder and CEO, BigSpring said on 29 Mar 2020.
“Despite the challenges the COVID-19 crisis presents to the world, our current and prospective clients remain fully engaged in ramping up their digital roadmaps and we are only gaining momentum. BigSpring brings a unique and proven approach to skilling with measurable business impact that is relevant now more than ever,” Vithalani said.
Luke joins BigSpring from Facebook where he led the Workplace enterprise connectivity platform across Asia Pacific. Prior to Facebook, Luke was the Head of Emerging Markets at Amazon Web Services (AWS), supporting customers across Southeast Asia to transform their businesses through cloud technologies. He launched Amazon’s initial teams in several countries.
“Luke brings extensive experience building global sales teams and operations that cater to large and mid-market clients,” Vithalani said.
“He’s launched emerging products from inception and grown them into thriving global enterprises. Luke’s track record at best-in-class companies such as Facebook and Amazon will help BigSpring establish a sales platform that grows and scales globally,” said Vithalani.
Sudha comes to BigSpring from SAP after more than two decades in customer leadership roles, running successful customer strategy, marketing and advocacy programs. She began her career in management roles at Unilever and Proctor & Gamble.
BigSpring, a mobile learning and productivity platform, empowers workers from management to the shop floor with lifelong skilling, while enabling employers to measure ROI from training as a core business driver – not a discretionary expense.
The platform includes a large and growing content library, supplemented by an online community for on-the-spot coaching. Customers include Uber, United Technologies, Oyo, Tata and many others. BigSpring has more than 500,000 learners across Asia Pacific, Africa and the Americas. fiinews.com
