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HCL-NLC rolls out insurance platform in Massachusetts

NLC invests in insurance systems


NLC invests in insurance systems


NLC Insurance


HCL Technologies and NLC Insurance Companies said a new core processing, data, and document management systems have been deployed for NLC’s Massachusetts agents and policyholders.

NLC is now in production with Guidewire InsurancePlatform™, integrated with the SmartCOMM™ document management system, said HCL on 8 July 2019.

The systems will allow agents faster access to information, including integrated and automated underwriting rules and reports, to provide a more efficient work environment for them as well as better service for their customers.

The deployment work continues with the systems launching in Connecticut and Rhode Island later this year.

HCL Financial Services President and Global Head Rahul Singh said: “HCL is excited to partner with NLC in implementing a state-of-the-art integrated system with Guidewire’s industry platform and surrounding ancillary third-party systems.”

By leveraging HCL-developed Guidewire accelerators and other automated frameworks and levers, NLC is able to deliver a timely product, streamlined workflow, and optimal service to their agents and customers.

“NLC’s investment in modernizing our insurance processing systems directly supports our company’s objective of making it easier, faster, and more reliable for our agents and policyholders in doing business with NLC Insurance Companies,” Vice President and CIO James Parylak said.

“Our business and IT teams have worked closely with HCL to ensure that the implementation and conversion/migration off legacy applications is seamless and the learning process for users is intuitive, allowing our agents and policyholders to have a delightful experience in their insurance servicing needs from day one.”

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